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      Custom Ink

      Engaged employer

      Custom Ink reviews

      Sinking Ship - Graphic Designer Custom Ink Employee Review

      2.0
      7 Jun 2023
      Graphic designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home. Supplied with computer and monitor. Great, supportive co-workers.

      Cons

      Several years working here, high productivity, and supporting various other departments, to be seen as disposable to cheap labor overseas. If you support anything "made in America" this is not the place for you. For years they preached "Inkers are a family" but recently they say (and I directly quote our CEO) "We are not a family, families are stuck together for better or worse. More often, for worse." You are useful until you aren't.

      avatar
      Custom Ink Response
      3y
      Thank you for sharing your feedback about your experience working at our company. We genuinely appreciate your perspective and value your input. It's great to hear that you appreciate the work-from-home option and the provision of necessary equipment, as well as the support you receive from your team. We strive to create a positive and supportive work environment. We apologize if messaging has caused confusion or frustration. Our intention is to foster transparency and open communication throughout the organization. Your feedback highlights the need for clearer and more honest communication, and we will take this into consideration moving forward. We understand how difficult this experience has been and will share your feedback with our team. If you want to share further details, please reach out to us directly at inkerfeedback@customink.com

      Explore other reviews about Custom Ink

      5.0
      24 May 2026
      Assistant project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly staff and flexible hours made for pleasant work environment

      Cons

      The commute was too great

      1.0
      26 May 2026
      Store representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and diversity initiative at the time.

      Cons

      The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

      2
      avatar
      Custom Ink Response
      1w
      Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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