Customer service - Customer Welcome Specialist Customertimes Employee Review

5.0
23 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Good job really enjoyed it

Cons

Worked too many hours at times

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Customertimes Response
3y
Hello Leeds! Thank you for taking the time to provide us with you feedback. We appreciate you balanced feedback and are working very hard through both internal and external feedback processes to try and gather, categorize and take actions to respond to feedback like yours as much as we can. We hope to make this a differentiator here at Customertimes before long. Thank you for point out that we still have more work to do on this and also on the work life balance equation. We hope you have a long career at Customertimes and that in the future you will be able to remark how you have seen this change.

Explore other reviews about Customertimes

5.0
9 Jun 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Highly organized, with a very supportive HR team.

Cons

At the time, I don't have any cons to report.

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Customertimes Response
1d
Thank you for your feedback! We're happy to hear that you've had a positive experience with our team so far. Wishing you continued success at Customertimes!
5.0
22 Jul 2025
Recommend
CEO approval
Business outlook

Pros

1. Onboarding was super smooth - everything was clear and organized from day one. 2. Managers are friendly, quick to reply, and always ready to help out. 3. The company genuinely cares about people - you feel supported, not just managed.

Cons

Honestly, no real cons so far. Everything just works the way it should.

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Customertimes Response
10mo
Thank you so much for your kind words and for taking the time to share your experience! We’re truly happy to hear that your onboarding felt smooth and well-organized — we continuously strive to make every new joiner feel confident and supported from day one. It’s also great to know that our managers’ responsiveness and people-first mindset made a positive impression. At Customertimes, we believe that creating a caring and collaborative environment is the foundation for long-term success — both individually and as a team. We’re glad to have you on board and look forward to growing together!
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