Pros
Flexible work schedules (for select teams-like implementation) Most low to mid level managers are typically great Benefits are decent - decent health, dental, and vision plans; 21 days of PTO; $30 wifi-reimbursement; $100/month fitness reimbursement (taxable at the end of the year though), 4 week paid sabbatical after 5 years
Cons
SUMMARY VERSION: Working at Daxko you will find some of the most amazing peers you can work with. Low to mid level managers vary from team to team, but most seem to care about their specific team. Workload and schedule flexibility also vary between teams. Customer Service positions are treated very poorly in this company, I would not recommend applying for those positions - Very low pay for ridiculous amounts of work and low growth potential. Pay is average to low. Some teams have bonus structures but many do not. CEO, Ron Lamb, is the largest issue with Daxko. He feels very out of touch with employees and seems like we employees are not taken into account for most of his decisions. The Senior Leadership Team seems to be doing the best they can do with the messes Ron creates. The SLT need to step it up and figure out what needs to be done to get Daxko back to the company it was in years past. Daxko has had a bumpy year in the eyes of it's employees which you will see in many reviews left recently. I used to be the individual that would talk up Daxko to anyone looking for an opportunity for employment, now I feel like I need to caution people I know about things they can expect and even more, completely direct them away from certain teams in the company (Customer Support is not a team you want to be on). The bottom line is this, the pay is average to low at best and the kind of culture and support you get will vary based on your team and your side of the company. I have been lucky to be a part of a team that has amazing leaders who care about their employees and try their best to work with the issues that the Senior Leadership Team (honestly, mostly the CEO) passes down to them. The Senior Leadership Team has had a very negative year in the eyes of the employees - mostly due to the antics of the CEO. Ron Lamb is incredibly out of touch with his employees and it is showing more and more frequently. In a meeting earlier this year to discuss the results of an employee engagement survey. Ron referred to many of the comments as "b*tching" or "complaining", not just once but multiple times. He then furthered his position by faulting us employees by not bring proposed solutions to our concerns. He referred to blacklash to his comments in the zoom chat as "noise in the chat". Then a brave individual with a lower level position in the company spoke up to voice concerns and Ron interrupted them over and over barely letting them speak. After this meeting the other SLT scrambled to do damage control in their respective branches and forced Ron to record a very unconvincing apology video. Things have seemed to continue down hill since then. We had layoffs on various teams. This was due to over hiring during 2022 and not meeting projected goals for that number of employees in 2023. While understandable in a business sense, this also hurt morale. And not too long after layoffs, Ron introduced Activtrak, a software used to monitor activity levels based on mouse movement. (with the rumor that Ron barely consulted his SLT on this decision). This was the last straw for some employees and backlash was immediate. After losing a few employees, this decision was rescinded. But current atmosphere and moral has been severely affected.