Promising product; horrible culture - Customer Success DevRev Employee Review

1.0
18 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- great product - high chance of company to scale heights quickly - promising founders - Great leaders in Product and Sales teams

Cons

- no work life balance - nobody has any direction or knows what theyre doing seems like; just suck up to founders and don’t show them the actual reality of what’s happening on ground - only handful of leaders who actually influence in a good way

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DevRev Response
5mo
Thank you for taking the time to share your perspective and for recognizing the strengths of our product and leadership. As a startup, we operate at a fast pace and hold a high bar for ownership, which is central to how we build and grow. Feedback like yours is important to us, and we thoughtfully consider it as we continue to evolve the organization. Our People Ops team remains closely connected with teams and leaders, listening and incorporating input as we mature. We encourage ongoing, open conversations with People Ops and managers, as these insights help shape how we strengthen our culture and support our people moving forward.

Explore other reviews about DevRev

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

If you thrive in a fast-paced environment and want to hone your AI skills, this is an excellent company to join. You’ll be surrounded by knowledgable, tenured coworkers, so you’ll have real room to grow and develop your career. People are generous with their time, invested in your success, and easy to reach when you need anything from a quick answer to a deeper walkthrough. The role offers considerable autonomy, so feeling comfortable with taking initiative is key.

Cons

No cons that come to mind

3.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

DevRev does have a nice and what should be a relevant product.

Cons

The company suffers from focus. They are trying to figure what the wedge is that gets funnel moving. The company needs a strong head of marketing, a strong head of product marketing and a strong global sales officer to take a strong and consistent message forward. The company moves a little slow for the AI space. Sales gets frustrated with constant movement in messaging.

1
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DevRev Response
3w
Thanks for the thoughtful feedback – it's clear you believe in what we're building, and that means a lot. Go-to-market in a fast-moving AI space is a challenge every company in this category is navigating. Keeping messaging sharp and consistent while the product evolves rapidly is something we're focused on, and input like yours from the field helps us prioritise what matters most. We're continuing to invest in our go-to-market motion and leadership. The startup hunger you're describing is exactly the energy we want driving us forward. Appreciate you being part of the journey.
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