Good pay and leadership, but internal issues exist - Client Account Executive Dialpad Employee Review

Great leadership team with experience across both startups and large enterprises. The company is ambitious about innovation and moving fast, and genuinely cares about being seen as a leader in the UC and CC space. Culture is inclusive, transparent, and highly collaborative. People are professional, supportive, and aligned around building something meaningful.

High pace of change and constant evolution of strategic priorities. The company operates with a strong startup mindset, which means direction can shift quickly. This can be challenging for people who prefer more stability or long-term fixed plans.

Definitely one of those tech jobs that you can call “full-time” but do in 5-10 hours/week and pick up another job. Thats about it for pro’s.

Been here a few yrs and have had 5 different managers. I hit quota about 1 quarter per yr which hasn’t got me fired because I get a new boss every 8 months (they all leave or get canned when the CEO changes the vision…again). Last month on an all-hands he said “if you want a work life balance, don’t work here” - which is hilarious and ironic because tons of reps make more at their other “real job” and he has no clue. The culture is annoying at best, toxic at worst. We have had like 1400 FTE’s for the last 3 yrs, over 1200 new hires in the past 12 months, the turnover is insane. I’m resigning this month so being super authentic here. Pay is below market value. The product is good…until the vision changes and we “have to sell” the new stuff. Genuinely feel bad for people who get hired here and it’s their only job.