Pros
The idea of what’s communicated while you interview, the office location, and catered food.
Cons
Take your pick; smoke and mirrors or bait and switch. That pretty much sums up a Dialpad experience in a nutshell. During your interview: 1) We’re going public in 24 months or less (they’ve been saying that for years), 2) Dialpad Support and Sell features are unique/special, 3) Lots of SEs and support, 4) great culture and everyone helps each other out. What you’ll find post interview: 1) the company has an identity problem which means there’s no clear direction of where it’s headed (leadership tries to pop up new ideas/direction then pivots to something different. Attrition at the leadership level contributes to this also ), 2) jack of all trades; Dialpad excels at nothing, 3) IPO target gets continually pushed back, 4) revenue and growth are lackluster, 5) you’ll need to be in the inner circle to have any job security, 6) you’ll hear many lies being told by leadership, 7) if you have a deep technical question, expect SEs, Support, and Product to give you different answers or they won’t come to a verifiable answer at all 8) all of their competition is faster, more responsive to the market, and growing faster in revenue and funding, if private. Dialpad is slowing development and sticking to small and commercial business to try and churn and burn it’s way to reach $100m in revenue and hopefully get more funding, 8) when you start noticing someone not being as involved, then you know they’re getting pushed out. This happened to their CFO, CMO, CRO, and a number of RVPs and VPs within the past year. If you don’t have one of those titles, your exit will be immediate as layoffs come swiftly from what I saw among co-workers in any/all departments.
