Such a great starter job - Customer Service Representative Discover Employee Review

5.0
5 Apr 2023
Recommend
CEO approval
Business outlook

Pros

I honestly think this job is amazing for people who are looking for work experience. This job provides so many different opportunities to move around and grow. Honestly, I have never been at a job for more than six months and this job I have been at for over a year. Everybody is extremely helpful and really wants to see you win.

Cons

The pay could be more and need to get rid of those big bulky monitors and switch solely to laptops like most companies.

Explore other reviews about Discover

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

4.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Work life balance - Benefits

Cons

Internally things are disorganized as Discover integrates into Capital One systems and processes.

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