No Growth - Phoenix Merchant Support Team DoorDash Employee Review

1.0
22 Apr 2017
Recommend
CEO approval
Business outlook

Pros

Phoenix team are great people. Work environment awesome.

Cons

Underpay. Work you like a Slave and tell you things will change but don't. No room for growth. Ok with losing great talent. The values are contradicting.

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DoorDash Response
9y
Thanks for sharing your feedback. We love hearing from our employees about what we’re doing well and where we can improve. We've recently introduced step increases to compensation and provided additional paths for development and recognition. Additionally, the head of Merchant Ops is now based in Phoenix to provide more direct support to the team. We are confident that these changes will strengthen the employee experience. Please reach out to me (hr@doordash.com) if you'd like to chat more.

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5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- great healthcare - great recruiting leadership - great compensation

Cons

- limited promotion opportunities - layoffs due to struggling economy

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You make tips and get to shop at a lot of stores. More areas are open for delivery. You don't go far and have specific zones, like cities, you stay in usually. They give you a special tier of being a Dasher when you're doing the best deliveries, they're called tiers from silver to gold to platinum. Platinum gives you the dash now button allowing you to dash whenever.

Cons

Sometimes the delivery will get marked as if you didn't deliver the item and it gets put on you. There's sometimes drastic waits between orders. The restaurant may be closed or out of the thing the customer ordered. You can't decline order or else the acceptance rating goes down and you'll lose the certain requirements to be a higher tier driver.

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