Good place - Senior Customer Success Manager Dynatrace Employee Review

4.0
8 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great product, great people, good culture

Cons

Not clear goals, not well salary structure, continuous changing

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Dynatrace Response
2y
Thank you for your feedback about our company. It's great to hear your positive views on our product, team, and culture. Regarding your thoughts on salary and benefits, we understand that compensation is an important aspect of job satisfaction. That’s why we continually assess our salary structures to remain competitive in the market, in addition to offering annual promotion cycles and merit raises. We’re also proud to offer various benefits including paid time off programs, an employee assistance program, flexible work options, and more. Our evolving work model aims to keep us innovative and vibrant by balancing remote flexibility with in-person interaction—and for special circumstances exceptions can be made. We encourage you to discuss your concerns with your direct lead and we’ve shared your thoughts with our People & Culture leaders.

Explore other reviews about Dynatrace

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun to work at this place

Cons

Not a bad place to work

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Dynatrace Response
1w
Thank you for taking the time to leave this review. We really appreciate it.
2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Decent Product Great Perks Co-Workers

Cons

A lot of what happens to your career is beyond your control. You can be a top performer and still only meet satisfied in remarks. The customer success departments went through some changes earlier this year and it left it splintered. A lot of toxic environments take place in pockets and everyone is cliqued up. I suppose you could say this is like every corporation, but this was junior varsity level office politics. If you made someone upset you could be next. Most of the executive leadership and brings in their buddies who have no idea how the product works and all of the veterans have left by now. It's mostly a game of grab behind and brown nosing.

3
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Dynatrace Response
1w
Thank you for your feedback and for adding your perspective here.
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