Good company with nice salary and work culture - Technical Support Engineer EDB Employee Review

4.0
24 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Product based company with lots of learning opportunities

Cons

Work pressure as clients contact too much.

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EDB Response
1y
Thank you for sharing your feedback! We’re glad you’re finding valuable learning opportunities here at EDB and appreciate your dedication to our product and customers. We understand that frequent client interactions can sometimes add to work pressure, and we’re continually looking for ways to support our team in balancing these demands. If you have specific concerns or feedback, please share with your manager or HR. Your insights are important to us as we strive to make EDB a rewarding place to work.

Explore other reviews about EDB

5.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good company good pay good team

Cons

I dont remember any cons

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EDB Response
3mo
Thank you for your response, we truly appreciate your feedback. We value all of our employees and are excited for you to continue your journey with us at EDB!
1.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people who actually do the work are smart and talented but are constantly dealing with poor decision-making by managers and a lack of clarity and communication about the goals and objectives that are constantly changing.

Cons

I joined EDB excited by the opportunity to help market innovative database technology, but my experience was disappointing due to a persistent lack of leadership and strategic direction. The biggest challenge was leadership. Priorities changed frequently, long-term strategy was unclear, and teams were often left trying to determine what success looked like on their own. Decisions are reactive rather than driven by a cohesive vision, making it difficult to execute meaningful go-to-market initiatives or measure impact. Another concern was the amount of time and resources invested in side projects that lacked a clear business case or measurable customer value. Instead of focusing on initiatives that could drive revenue, customer adoption, or competitive differentiation, the organization often pursued projects without well-defined objectives, accountability, or realistic timelines. This created confusion, diluted focus, and left core priorities under-resourced. Cross-functional alignment also suffered. Product, marketing, and sales were not always operating from the same playbook, resulting in shifting priorities, unclear launch priorities, and unnecessary rework. Employees frequently found themselves adapting to changing direction rather than executing against a stable strategy. There are talented, hardworking people throughout the company, and the technology has real potential. Unfortunately, strong individual contributors can only accomplish so much without consistent leadership, disciplined prioritization, and clear executive and managerial direction.

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EDB Response
16h
Thank you for taking the time to write such a detailed and thoughtful review. We're proud of the talented people who make up EDB, and we take your concerns about strategic clarity, prioritization, and cross-functional alignment seriously. Feedback like this is valuable as we work to sharpen our focus, improve communication around priorities, and ensure our teams have the direction they need to do their best work. We're sorry your experience didn't live up to what drew you to EDB in the first place, and we appreciate you sharing this candidly as it allows us to continuously improve. We wish you continued success in your next chapter.
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