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EF (Education First)

Engaged employer

Great Benefits - Senior Tour Consultant (Senior Account Executive) EF (Education First) Employee Review

3.0
5 Oct 2025
Recommend
CEO approval
Business outlook

Pros

EF has great time off policies and makes sure you get to take time off. The health benefits are also unmatched. I did have the opportunity to work remotely for EF and the flexibility was great. They are not a remote first company

Cons

Pay was not great and ability to grow and move up was very difficult. They claim you pave your own path but don't provide a lot of support to grow in your role. As a sales person my territory was changed every 6 months causing me to have to start from scratch and having the inability to earn my bonus.

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EF (Education First) Response
7mo
Thank you for taking the time to share your experience as a Tour Consultant—it’s great to hear you valued your health benefits, flexibility, and time off. We regularly review our compensation packages to ensure they are benchmarked with industry standards, and we take pride in our growth and professional development opportunities for our staff. We encourage current employees to discuss their compensation and career goals with their managers or our Central Recruitment and Employee Development (RED) Team. Thank you again for sharing this review!

Explore other reviews about EF (Education First)

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good training, good communication especially for a remote position, flexible, great management

Cons

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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EF (Education First) Response
2mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Cons

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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