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      EF (Education First)

      Engaged employer

      EF (Education First) reviews

      Nice office - Marketing EF (Education First) Employee Review

      4.0
      21 Oct 2025
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice office and great office culture.

      Cons

      Pay on the low end and progression is not straightforward.

      avatar
      EF (Education First) Response
      8mo
      Hi, thank you for taking the time to leave a review. So great to hear you're enjoying the office and office culture at our London office! Every year, we evaluate our compensation packages to make sure they are benchmarked with our industry, and we appreciate your feedback on low pay as we evaluate this. Furthermore, your feedback on progression not being straightforward is helpful to hear, as it's true that EF careers are often not "straightforward" on a typical career ladder, but rather growth can come across departments, divisions, and countries. That said, we recognize we can do a better job of communicating opportunities, and we’re working on ways to make those pathways clearer. If you have any questions, you can always speak with your manager or local Recruitment and Employee Development team too. Thanks again for sharing!

      Explore other reviews about EF (Education First)

      5.0
      22 Apr 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF (Education First) Response
      2mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4.0
      2 Jun 2026
      Tour leader
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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