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EF (Education First)

Engaged employer

EF/Hult - Manager EF (Education First) Employee Review

5.0
15 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The company provides a wide range of employee benefits and places strong emphasis on fostering internal relationships. The work environment is supportive and collaborative, making it a great place to work for those who can balance professional responsibilities with personal life.

Cons

Compensation progression for long tenured employees could be stronger, however this has been acknowledged and continues to improve over time. but not quick enough.

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EF (Education First) Response
6mo
Thanks for sharing and congratulations on 10 years with EF! We have shared your comments and tips around compensation packages with leadership as those are reviewed annually. Thanks again and wishing you all the best.

Explore other reviews about EF (Education First)

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good training, good communication especially for a remote position, flexible, great management

Cons

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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EF (Education First) Response
2mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Cons

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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