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      EF (Education First)

      Engaged employer

      EF (Education First) reviews

      No flexibility and pure chaos - Marketing EF (Education First) Employee Review

      1.0
      12 Feb 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      - Nice office and location - Nice people in the teams

      Cons

      - No working from home / flexibility - Below industry average salaries - Only men are promoted to team heads / directors - Management is chaotic, decisions/strategy changes constantly - Risk of burnout

      avatar
      EF (Education First) Response
      3mo
      Thank you for taking the time to share your perspective from our Zurich office. We’re glad you’ve enjoyed the team and environment, but are sorry to hear that other parts of your time here have been so difficult recently. What you describe around promotion opportunities and internal communication is not reflective of the environment we recognize in the office. We have shared this with leadership, but also encourage you to speak directly with your manager or your local People and Culture team so they can better understand your experience and support you in addressing everything you have brought up.

      Explore other reviews about EF (Education First)

      5.0
      22 Apr 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF (Education First) Response
      1mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4.0
      2 Jun 2026
      Tour leader
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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