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      EF (Education First)

      Engaged employer

      EF (Education First) reviews

      Overworked and under compensated - Anonymous employee EF (Education First) Employee Review

      2.0
      12 Dec 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, TD garden box, friendly co-workers, beautiful new building and location, close to mall for food and shopping, hair salon in building

      Cons

      Awful and unorganized management. No flex hours even if you work 15 hour days. On average you work 10-12 hour days with no overpay. If you have a doctors appointment you are required to take a half vacation day even if you only miss an hour.

      Explore other reviews about EF (Education First)

      5.0
      22 Apr 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF (Education First) Response
      2mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4.0
      2 Jun 2026
      Tour leader
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

      1
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