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EF (Education First)

Engaged employer

Good place to work but time to move on... - Anonymous employee EF (Education First) Employee Review

3.0
23 Dec 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

EF is an awesome place to start a career right out of college. You're able to get a lot of worthwhile experience and obtain a good understanding of a how business operates. The people, benefits, and culture are great. Recent graduates will enjoy themselves because there's lots of partying, company events, trips etc. The office has a great location in Cambridge, about a 10-15 minute walk from North Station.

Cons

Really low salaries for the amount of work/time put in leads to very high turnover of staff. EF knows everyone can be replaced eventually so it's more beneficial for them to spend money on events/culture/PR. There are many entry-level type positions with few advancement opportunities so don't expect to get rich working there! If you're not drinking the " EF Kool-Aid" then it can be a discouraging place to work.

Explore other reviews about EF (Education First)

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good training, good communication especially for a remote position, flexible, great management

Cons

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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EF (Education First) Response
2mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Cons

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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