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      EF (Education First)

      Engaged employer

      EF (Education First) reviews

      Sales team was mismanaged and lacked structure - Tour Consultant EF (Education First) Employee Review

      3.0
      6 Aug 2025
      Tour consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Anyone below the leadership level is fantastic to work with, and I love the friends I've made here. I was able to travel abroad for a week+ a few times throughout my time here. The company also had a decent health insurance plan.

      Cons

      They're going back to 4 days in-office, which costs a lot for Boston commuters. The pay is poor compared to other sales positions in Boston. You will work 15 jobs in 1 in my experience. The management team also did not listen to those of us that actually spoke to the customers, and made decisions that didn't seem like they aligned at all with what we asked for per the customers.

      avatar
      EF (Education First) Response
      11mo
      Thank you for taking the time to share your experience. We’re glad to hear you valued the travel opportunities, benefits, and relationships you built during your time here! We’re sorry to hear about your concerns with management and workload, and we encourage you to reach out to hr@ef.com so we can learn more. At EF, our business is built upon bringing people together across borders and cultures, and we want to make sure our offices can reflect that. We encourage any current employees to reach out to their manager or Recruitment and Employee Development (RED) Team if they want to discuss our in-office policy further.

      Explore other reviews about EF (Education First)

      5.0
      22 Apr 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF (Education First) Response
      2mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4.0
      2 Jun 2026
      Tour leader
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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