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      ESW

      Engaged employer

      ESW reviews

      Sadly an awful place to work - Finance ESW Employee Review

      1.0
      7 Oct 2021
      Finance
      Recommend
      CEO approval
      Business outlook

      Pros

      The IT and HR team

      Cons

      Poor benefits, no bonus, weak healthcare. The place itself is just rife with unhappy, unapproachable people most of whom are completely burnt out (can’t blame them for that I guess) People are on stress leave on a monthly basis, genuinely no team spirit whatsoever - never seen it so bad. No one I’ve spoken to who works there can understand how they keep winning best place to work awards, it just doesn’t add up. A revolving door of staff in the accounting department which is actually just comical at this stage. Also better not try and ask any questions regarding payroll or benefits as your emails are just completely ignored.

      avatar
      ESW Response
      4y
      Thank you for taking the time to share your feedback with us. Our rapid growth has meant that we have experienced some growing pains and your feedback is important to us as we strive to improve our employee experience and culture. We would really appreciate if you would contact our HR team (hr@eshopworld.com) in confidence to allow us understand your inputs further.

      Explore other reviews about ESW

      5.0
      9 Feb 2026
      People and office manager
      Recommend
      CEO approval
      Business outlook

      Pros

      •Support and approachable leadership •Collaborative, respectful team culture •Opportunity to use and grow your skills •Trust and autonomy in your role •Meaningful work and real ownership •Strong communication and transparency •Feels like a place you can grow long-term

      Cons

      Some processes are still being built out as the company continues to scale, so things can evolve quickly.

      avatar
      ESW Response
      1w
      Thanks so much for sharing this! Really appreciate you taking the time to write such a thoughtful review. It’s great to hear that the support from leadership and the team is coming through and that you feel trusted and able to grow in your role; that’s something we really care about maintaining as we scale. Totally fair point on processes evolving too; we’re very much in that build-and-improve phase, so feedback like this helps us keep moving in the right direction. And love the note to management, we’ll pass that on 😊
      4.0
      16 Jan 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly colleagues, lots of support, dynamic

      Cons

      Difficult to find opportunities for career advancement

      avatar
      ESW Response
      4mo
      It’s great to hear that you enjoy working with your colleagues and find the environment dynamic. Maintaining and enhancing our high-performing culture is something we really care about. Thanks for sharing your feedback, and we’re looking forward to building on our progress this year, so stay tuned! HR @ ESW
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