No leadership, no structure, no plan — no bueno! - Anonymous employee Electronic Transactions Association Employee Review

At ETA we are proud of our people and proud of the work we do together. We are a mission-driven organization that works closely with our members every day as we implement our mission and vision. The results have been incredibly positive as membership has grown significantly over the past year, notwithstanding the challenges posed by the pandemic. These results would not be possible without amazing, engaged team members who support the mission and each other. We invest heavily in our culture to ensure this is a great place to work. We stay connected through a weekly All-Hands meeting at which our employees set the agenda. The CEO has a standing, open “Ask the CEO” session at which any question can be asked. We invest in our people by providing opportunities for professional growth. The CEO holds regular 1:1 calls with every employee, just to check in. We have a cross-departmental group whose responsibility is to identify fun things to do. And we celebrate our successes – in person when we can be together, and virtually when that’s the best we can do. Again, we think the results speak for themselves. The work we do is excellent and although our people are talented and sought after, we had a grand total of one voluntary departure in all of 2021, and have had only one thus far in 2022. That said, every day we strive to do better yet. We know that we are not perfect, and also understand that no organization is a perfect fit for everyone. We actively encourage and welcome constructive dialogue that helps us improve -- because we know that if ETA is going to continue to be a place to work that we are all proud of, it’s going to require the team to continue to pull together, support each other, and make us all better.