Polishing the rough edges - Implementation Consultant Entrata Employee Review

4.0
6 Aug 2015
Recommend
CEO approval
Business outlook

Pros

I have never worked in such an autonomous position. I love that I have certain things to make sure I get done but then I have the autonomy to create, improve and help others. The barriers that once existed between departments are gradually fading away. Some may have said in their reviews that their experience here wasn't as great as they'd like it to be. I feel very strongly that your experience in life is what you make it. I know I'm in danger if I put blame on another department (or my own) over myself. The real issue is my own ability (or lack there of) to communicate well. So many potential escalations have been resolved because I've gotten out of my chair and gone up to talk to someone. I feel like this company is going to grow rapidly. We have so many brilliant people here who seem to want to make a difference in the market and I believe we will eventually take it over. That means not only the lives of employees will be impacted by that but the people we cater to. That makes me excited every day to come in and do what I do.

Cons

Communication. So many of the issues that we have could be resolved by better communication and tools. While we are state that we are an innovative company, that is limited to certain areas. We haven't mastered the art of communication from the top down or from the bottom up.

Explore other reviews about Entrata

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
10 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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