Don't let the HR team fool you. - Anonymous employee Entrata Employee Review

1.0
20 Jul 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Awesome individual people. Really great. There are decent snacks, and the office is really cool (free gym, etc). The product is really amazing, especially compared to industry alternatives.

Cons

Basically everything else is a dumpster fire. If I could go back in time, I wouldn't touch Entrata with a ten foot pole. In the last few years, they have gone from an "industry leader" to a company that really really wants to go public and is doing everything within their power to maximize the shareholders' ROI. It's a joke. The executive team is never in the office (the CEO legitimately didn't come into the office for over a month straight and I don't even think the CRO lives in the same state as the HQ), middle managers are required by C suite to be ultra aggressive and robotic in their decisions, pay is far below where it should be given the money Entrata is making and the money people are bringing in. We were told at the beginning of the year that we would be having merit conversations with our managers and would be given the chance to receive raises, but the HR team sent a company wide message one week before they were about to start letting everyone know they'd be pushed back a few weeks, but it would still retroactively apply to the work we'd done throughout the year. Well a few weeks later Entrata started having mass layoffs (with zero warning and two week severance). It suddenly made sense. They were delaying merit conversations so they didn't have to pay more money to the people they were about to cut with no warning and basically no severance (one paycheck's worth). The recent reviews about how Entrata is "making things happen" or how it's a great place to work are propaganda from the HR team. Don't come work here. Especially not with the current exec team. Maybe in 20 years, if Entrata is still around by then. Career growth is also nonexistent. Maybe one opportunity opens up a year per team, and if you're not a kiss up, good luck getting considered. Even if you're a top performer.

Explore other reviews about Entrata

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
10 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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