Strong on Paper, But Failing Its People in Practice - Anonymous employee Entrata Employee Review

2.0
29 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Innovative environment – The company pushes creative solutions and product development. Recession-proof business model – Stability even during economic downturns. Strong benefits package – Competitive health benefits, PTO, and perks. Energetic and fun culture – Day-to-day work can be engaging and dynamic. Opportunities to contribute – Individual contributions can have real impact (if you're in the right circle).

Cons

The company has a lot going for it—innovative products, strong benefits, a fun and energetic atmosphere, and overall stability even during economic downturns. These are real positives and make the company an attractive place to work on the surface. However, there are significant cultural issues that deserve serious attention. A pervasive culture of sexism exists, particularly among certain leadership groups. A deeply rooted “boys’ club” culture exists at nearly every level of the organization. While the optics suggest progress—thanks to a few women in executive positions—this does not reflect the experience of women throughout the broader organization. Women are often excluded from important conversations and decisions, and opportunities for advancement are clearly skewed. This is not an issue you can outwork, outperform, or reason your way out of—it’s structural and persistent. Additionally, there is a strong Mormon influence within the company, and a noticeable tendency for Mormon men to align with each other in decision-making, access, and inclusion. This creates a culture of exclusivity that can be alienating and frustrating for those outside of that inner circle, particularly for women and individuals of different backgrounds or beliefs. On the leadership front, the CRO presents another major challenge. Her management style is often described as dismissive, demeaning, and at times, outright bullying. She frequently interrupts and overrides others, contributing to a toxic atmosphere that has led to the departure of many long-term, highly dedicated employees, and morale has suffered as a result. Despite clear patterns and feedback, no corrective actions have been taken. Lastly, the CEO is largely absent from day-to-day operations and is not visible or accessible to most employees, making it difficult to evaluate his leadership or the company's commitment to addressing these concerns from the top down. The CEO has voiced support for ending gender disparities, but little has been done to address the realities on the ground. His lack of visibility and involvement only reinforces the perception that these problems are either not fully understood or not prioritized. There’s no question this company has incredible potential, but its long-term success depends on addressing its internal culture—both the subtle and overt ways it undermines equity, inclusion, and psychological safety.

Explore other reviews about Entrata

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Laid back. Best product in industry.

Cons

Sales cycles take 1-2 years.

2.0
10 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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