COVID-19 Response Shows Out of Touch Leadership - Technical Services Epic Employee Review

2.0
4 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Salary, Autonomy (to an extent), Health insurance, sabbatical

Cons

COVID-19 responses were slow initially and the current plan to bring employees back to campus is dangerous and shows the little value leadership actually sees in their workers. Team leads have been told to "expect tough conversations" which is Epic speak for expect people to quit, but don't worry we're okay with that. No other major tech company in the state nor our direct competitors are requiring folks to come to work until at least the end of the year. Judy is showing that she is out of touch and should be removed in order to preserve this company. Before COVID I would have rated at least a 4 out of 5. Other cons: The only way to advance as a TS and have your compensation reflect it is to become a team leader or a technical coordinator. Other management and high impact internal areas (workgroups, expert areas, etc.) Are not accounted for appropriately in our rankning scheme - which directly impacts your raises There's no accountability for the hospital systems to hire competent IT analysts and no avenue to report that an analyst is not well suited tonsupport Epic. That means more worm for customer support roles if you het a bad analyst If you don't work more over 40 hours a week you are considered under performing and are given more work regardless of what your customers think about how you're doing. Vacation time is lower than it should be.

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5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

- Incredible Campus - Incredible Community - plenty of travel opportunity - Incredible food at the best price - Lots of people willing to help

Cons

- longer hours than average - traveling if you don't like that

3.0
16 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

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