I would only recommend this job to a friend who's been looking for a job for a while. - Technical Services Epic Employee Review

3.0
28 Jan 2014
Recommend
CEO approval
Business outlook

Pros

the campus my peers the free snacks in the break room living in Madison

Cons

The upper management does not care about you and neither does your TL (your direct supervisor). They're only concerned with the customer. We have been berated at meetings about how frequently we turn down client requests. Their message: try harder. Have they looked at our Outlook calendar? It's packed to the brim, we work over 10 hours a day, and almost everybody works through their lunch time. I can't tell if the company stopped trying to retain people because they've given up or if they've ever tried at all. I know I did not feel valued and did not feel an incentive to stay. Also the culture is awful. We're told during orientation that if someone does something good, we should send them an email and CC their TL; if someone does something bad, we should send them a message and BCC their TL. People have no problem going straight to your TL without talking to you first. It's like we're in kindergarden. The company is also super secretive and would like to project the image that we're all a bunch of saints to the outside world. We get reprimanded if someone emails our HR about our rowdy behavior at airports or drunken behaviors around town. In fact the company likes to remind us that we should avoid drinking when in a group of fellow Epic employees. Oh and we're not adequately trained or fully prepared to take on our first customers. It makes months 3-9 very stressful.

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5.0
23 Apr 2025
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Pros

Independence in what type of work you pursue Leadership comes in many different shapes and sizes The company has the right moral: putting the success of their customers first

Cons

Work life balance is not flexible

1
3.0
16 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Autonomy, independence, culinary, cool campus

Cons

Blackbox management, upper management is out of touch

502
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