RIP Trover - Recovery Specialist Equian Employee Review

2.0
25 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Six percent 401k match, decent health insurance, adequate PTO. Pay is acceptable but not extraordinary. Most supervisors in my department are excellent. You're not likely to hate your boss, just potentially their boss.

Cons

Felt I had found a company that cared when I had joined, but attitudes changed after the merger with Equian. High stress environment with unmanageable workloads. Unrealistic expectations from above while supervisors do everything they can to put out fires and make everyone happy. The people making decisions are too divorced from the realities of the job. Long tenured employees are fleeing my department or burning out and quitting. New processes are making it harder than ever to hit our goals but nothing has been done to adjust our bonus structure.

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Equian Response
7y
Thank you for your comments on your experience as an Equian associate. We recognize that there are areas within the Subrogation business segment that are currently experiencing rapid growth and, while we are trying to sustain the growth, we are often faced with meeting consequent staffing challenges in a timely manner. We accommodate as many new associates as our training team can handle to meet the demands of the business so as to eventually alleviate the volume that existing teammates are faced with. Our goal is to get new team members up and running as efficiently and quickly as possible because, again, we recognize the subsequent effects such volume can have on engagement and retention. We seriously appreciate those associates who are committed to the organization and its development because those are the folks who are knocking goals out of the park day-in and day-out. Please feel free to discuss your outlook with your HR representative or a member of your leadership team!

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Cons

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