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      Equity Residential

      Engaged employer

      Equity Residential reviews

      A Great Company For Hard-Working People - Leasing Consultant Equity Residential Employee Review

      5.0
      26 Jun 2016
      Leasing consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Since starting with Equity Residential two years ago, I have been provided with phenomenal managers and regional managers that are genuinely invested in my growth both professionally and personally. Regional managers, our Vice President and Senior Leadership in Chicago are both accessible and approachable, which is extremely rare for a company of such scale. Equity’s commitment to promoting from within creates a noticeably personable yet competitive environment. Equity has an organizational structure that fosters open communication yet maintains a clear chain of command. Equity recognizes and rewards employees who work hard through a very competitive commission structure, plenty of career advancement opportunities and in general, a rigorous atmosphere that rewards high achievers. Those who contribute on a high level get recognized at quarterly meetings, adding a greater incentive to take pride in not just your work, but the company as a whole. As far as your day-to-day, Equity puts a great deal of effort in making sure that employees have new laptops, up to date systems and tools that facilitate an efficient sales process.

      Cons

      Equity places a strong emphasis on both individual sales metrics and resident satisfaction making the leasing consultant role extremely demanding. As such, many find the role to be overwhelming at times. Your duties as a leasing consultant are a constant balancing act between maintaining resident relations and driving sales. With that said, if you apply an effective system of organization and are detail-oriented, it’s a manageable workload. Due to the client-facing nature of the role you are the initial point of contact for any resident/prospect issues or concerns and more often than not, you need to be comfortable working in ambiguity. As a leasing consultant, you are constantly faced with new conflicts and challenges, requiring quick action and sound judgment.

      avatar
      Equity Residential Response
      9y
      We really appreciate your well-thought out and comprehensive review. As we read through your comments, we see that you have a good grasp on the culture at Equity and the challenges of balancing business needs, while still taking care of the amazing people that make Equity what it is. You are correct that weekend and holidays are an important part of our business, as this may be the only time that our perspective residents can come visit a community, however, your suggestion to management is an interesting one and there may be an opportunity to look closer at this challenge. Please reach out to your regional management with any creative ideas you have on how this could be considered. We appreciate everything that you do and again - thank you for such a thoughtful review.

      Explore other reviews about Equity Residential

      5.0
      28 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1w
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      7 May 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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