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      Equity Residential

      Engaged employer

      Equity Residential reviews

      Loyalty means nothing - Leasing Consultant Equity Residential Employee Review

      2.0
      19 Jun 2017
      Leasing consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent commissions if you coerce the new residents to move-in by the end of the month as the 1st two leases each month are free (since its your job) and then tiered after that... but only if they move in the same month. Company does good job at trying to get you to drink the kool-aid with Be Think Play Live and other nonsensical awards given at what can only be described as high school pep rallies. Vacation and sick time are pretty decent. You get a day off to do community work that they never let you take.

      Cons

      Managers and the higher ups in their Ivory Towers have their favorite employees. If you don't conform to their ideology then you are marked. Men don't get treated the same as women and are tasked with more... and they expect more from you. No promotion from within. New managers from outside the company. No assistant managers, only Sr. Leasing which isn't in the budget. Staffing used to be decent until they tried to get by cheap and require managers to be multistage which leaves on site leasing staff to do more than compensated for.

      avatar
      Equity Residential Response
      9y
      We appreciate you taking the time to share your constructive feedback. While we recognize that we will always have areas of opportunity as a company, we aim to deliver on the Be Think Play Live brand promise that you mentioned, and we regret that was not your experience. Regarding commissions, after reviewing feedback from many employees, we did make a change to the structure earlier this year and all new leases are eligible for commission (within the guidelines of our commission policy). We did also bring back the Assistant Community Manager position at select communities. We would welcome the chance to discuss your experience, feedback, and suggestions with you at your convenience. Please contact our Regional HR Director at 206-508-0460 if you have any other thoughts you would like to share.

      Explore other reviews about Equity Residential

      5.0
      28 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      7 May 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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