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      Equity Residential

      Engaged employer

      Equity Residential reviews

      Deteriorating business processes and leadership - Individual Contributor Equity Residential Employee Review

      1.0
      27 Sept 2022
      Individual contributor
      Recommend
      CEO approval
      Business outlook

      Pros

      Equity owns and manages beautiful communities across the nation. They focus on building a remarkable experience for their customers.

      Cons

      I worked in the IT Department and don't recommend it if you are a serious IT professional. Equity is NOT an IT company and it is felt heavily everyday. I once worked for an experienced IT professional at Equity, who was replaced by a community manager with zero experience. This led to a multitude of issues, including constant turnover, failed launches and countless unprofessional occurrences. I felt like my career track melted away slowly. All the while senior leadership did nothing, just as they did with the previous manager's shortcomings. They just continued to make misguided hiring decisions that led to more turmoil.

      avatar
      Equity Residential Response
      3y
      While we are disappointed to hear about your experience, we appreciate you taking the time to share your perspectives. Equity Residential recognizes how critical our IT department is, and is always looking for ways to both enhance the processes and programs IT supports, as well as enhance and diversify the team dynamic. We assure you that we take feedback like yours seriously, and hope that during your time with Equity Residential, you shared your feedback with your manager or Human Resources team, or by utilizing one of the many platforms we provide to our employees to ask questions, discuss concerns and respectively “Question Authority”.

      Explore other reviews about Equity Residential

      5.0
      28 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      great benefits and pay along with culture

      Cons

      don't have any at the moment

      avatar
      Equity Residential Response
      1w
      Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
      2.0
      7 May 2026
      Multisite leasing consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

      Cons

      Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

      avatar
      Equity Residential Response
      1mo
      Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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