Pros
My team was the biggest pro at Eventbrite. We had open lines of communication and collaboration. Taking time off was never an issue and the work/life balance was fairly good, especially for being it IT. My team was full of passionate and caring individuals who I would love to work with again. The benefits were fairly decent as well.
Cons
Upper management is incompetent at best and malicious at worse, especially the CEO. They never provided a vision worth working towards and when the MOST recent layoffs happened they tried to spin it off as "only 8%" but in reality they were outsourcing the other 30% to India. The CEO said in a All Hands meeting "we're a people first company" while explaining why 38% of her employees just lost a job. The CFO also talked about how Eventbrite has never been more profitable in the same All Hands. The entire executive staff is out of touch and needs to be replaced. Working with other departments was a real pain in the butt for the most part. They often didn't have answers to the questions we had or flat out didn't respond to us. On-boarding and off-boarding new employees was a nightmare for a long time to the lack of communication between IT, HR, and Recruiting, which was not for a lack of trying.