Good but could be better - Customer Service Advisor FARFETCH Employee Review

4.0
11 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Company provides insurance, food for the employees, free gym membership and there are leisure areas within the company so that's quite cool.

Cons

No progression path. Supervisors will be hired from outside and they rather hire people with no experience than to promote someone that has been working there for years.

Explore other reviews about FARFETCH

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture, managers, trainings, salary increases, and benefits.

Cons

Constant layoffs, rough customers at time, but nothing much more.

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FARFETCH Response
5mo
About your constructive comments, we appreciate them, and we will consider them. Let’s continue building the future of Farfetch, together.
3.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The people and company culture used to be great.

Cons

Company was sold and everything went down hill. No room for growth.

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