An aimless company unwilling to face hard truths - Anonymous employee FARFETCH Employee Review

- Opaque processes, leadership discussions, and unclear communication on company performance and goals. - No clear strategy to resolve glaring issues with the overall product. - Lack of bravery from senior leaders to take tough decisions; a sense of just doing the same things repeatedly or doubling down on them will suddenly work, - No real understanding of the customer and their needs. - Data-led, but most are getting lost in the details or overly focused on secondary data points instead of seeing the bigger picture of what that data is saying.