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Farmers Insurance Group

Is this your company?

Big strides in the past decade - Senior Communications Specialist Farmers Insurance Group Employee Review

5.0
28 Jun 2018
Recommend
CEO approval
Business outlook

Pros

I've been at Farmers for more than a decade. The changes inside the company during that time have been astounding . I really feel our leadership understands what they need to do to attract and keep talent in this rapidly changing marketplace. They've relaxed the dress code, improved technology, reworked benefits and really focused on diversity and inclusion efforts at all levels of the company. I've never really felt the desire to leave (which I had at both previous employers). Things I like: - I'm extremely challenged in my role. - I feel my talents are being used to the fullest extent. - I feel valued. - I got a lot of time off (I actually struggle to use the 30 days I receive each year). - I get to work at home a lot. - I'm given a lot of autonomy in my role. - I'm given opportunity. - I get to support my community and my favorite charities on behalf of Farmers. - I feel fairly compensated.

Cons

- Work/life balance can be a little off. Sometimes I ask, "what balance?" - Benefits are decent. Probably could be better. My litmus test is that I perceive my husband's employer-provided benefits better than what I receive. - Offices outside of Home Office (Los Angeles) have less opportunity than Home Office, especially in my business unit.

Explore other reviews about Farmers Insurance Group

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really really really really food

Cons

Really really really really bad

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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