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Farmers Insurance Group

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Great company, pay, benefits, and company to start out with - Liability Claims Representative Farmers Insurance Group Employee Review

4.0
12 Jun 2013
Recommend
CEO approval
Business outlook

Pros

Great job out of college, was fun a lot of times and you learn a lot about liability car insurance, things you wouldn't know otherwise. Company paid for 2 months of training, including travel. They were always promoting to get involved in whatever direction you want to go with the company, plenty of room for growth! Pay raise after one year and a small bonus.

Cons

Really the only downside was the "numbers" you were expected to achieve. I understand it's the only way for them to set standards and to give incentive to getting the job done quicker, and several other things...but this is where corporate guidelines come in that most of the time don't make sense on the ground level. Felt some things were slightly unethical in obtaining these numbers. The other downside is that you have to talk to people involved in accidents that are flat out liars and you know are screwing the system-and its disgusting and so wrong. I couldn't stand talking to such fowl people-that's just a personal preference...of course you got to save the day for good people too!

Explore other reviews about Farmers Insurance Group

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Really really really really food

Cons

Really really really really bad

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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