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Farmers Insurance Group

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New Employee - MED/PIP Representative Farmers Insurance Group Employee Review

4.0
26 Jun 2014
Recommend
CEO approval
Business outlook

Pros

I have been here a month and so far everything has been great. Farmers really takes the time to train new employees. It's been a month and we are still in training and I believe we have about three more weeks before we are out on the floor. This shows the committment that Farmers have to making sure that their new employees have the necessary tools and resources to do their job well.

Cons

The only negative thing is that while the extensive training would be great for someone coming into insurance with no background, it may be a bit much for those with insurance experience. I have three years of insurance background so the extensive training was a bit much (although a good refresher in some way). There should be an "accelerated" training course for those who maybe have 2+ years of insurance background. That way, we can be on the floor taking claims sooner.

Explore other reviews about Farmers Insurance Group

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The ski is really the limit on earning potentionl

Cons

recent underwritting change are across the whol company instead of localized

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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