Pros
Atmosphere was decent. Benefits were excellent.
Cons
At the time there were times of the month or even the week where many in this position had ample downtime. They would let you go home but required that you use your PTO as do most places. But honestly at the time, the positions could have been part-time because there were multiple days a week where work load was extremely light or even non-existent in some cases. I would have much rather been allowed to go home with no pay than to sit an pretend to seem busy. If you are paying me to work, I want to actually work.