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      Fathom

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      Fathom reviews

      Great product, even better people! - Customer Success Manager (CSM) Fathom Employee Review

      5.0
      10 Feb 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      There are so many pros to working at Fathom. The product is easy to use and customers absolutely love it! The team is the best part of Fathom though. Everyone is incredibly intelligent and willing to do what it takes to help customers and other team members.

      Cons

      Start up life is not for everyone. You have to be adaptable and willing to try new things!

      Explore other reviews about Fathom

      5.0
      19 Nov 2025
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      I love how Fathom users genuinely get excited to talk about how much they love the product. Definitely a testament to our world class team! The people that work here are great and the CEO is thoughtful and motivated to grow with intention, not just to satisfy outside influences like investors or VCs.

      Cons

      Higher volume sales, lower ticket item. Can be a pro and a con.

      5.0
      19 Nov 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      High performing team. Lots of people to learn from. Team chemistry is very good with people excited to help each other out. High level of agency given to individual contributors to manage their work in their own way.

      Cons

      Still scaling up, so you'll need to be prepared to help build out processes & lead your own work.

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