3.0
24 May 2021
Former employee, more than 3 years
Santa Fe, NM
Recommend
CEO approval
Business outlook
Pros
Job security, business growth. Standard benefits package. Not bad if you can manage multiple tasks, all of which interrupt each other, while supporting a team that may have your back to a lesser degree.
Cons
It's not as simple as it sounds. Multiple systems, products and services. Long learning curve to feel reasonably proficient. Very busy with high customer traffic. Other team members have varied level of competency, leading to imbalance of work being done by each. The better you are the more you will be doing, and the more that will be expected. Open 7 days, so expect a lot of weekends and closing shifts. Lots of metrics, none of which track who is actually doing the work.