Great customer service job with a lot of learning. - Center Consultant FedEx Office Employee Review

5.0
2 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Good support from management, training and learning is valued very highly. 401K and some vacation time available to part time employees.

Cons

The "corporate" atmosphere means trying to make sales and get people to take surveys. Many customers expect faster turn around time than is reasonable.

Explore other reviews about FedEx Office

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work and company

Cons

Good place to work and company but could use some better tech

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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