FedEx store consultant - Store Consultant FedEx Office Employee Review

5.0
2 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Learn customer service, fast paced environment, learn communication skills, make a positive impact in the lives of customers, good benefits, most of the store managers are good people

Cons

Sometimes customers will get upset at you when they are upset at what FedEx has done rather than what you have done (example a package that was lost)

Explore other reviews about FedEx Office

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Locations support each other. Easy to collaborate with fellow managers. Free educational courses

Cons

Corporate means you have to play the game

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

See reviews by: Helpful|Rating|Date|All