Sales review - Sales Representative Fiberlink Employee Review

The culture here at Fiberlink has been well maintained even through the acquisition with IBM, which is sometimes hard to do with any company merger. Small company feel with a big company name. Still very collaborative and team oriented, with the company as a whole having one common goal and belief in our product. As a developer, I find that the environment is conducive to collaborative thinking and finding the best solutions and ways of dealing with issues that can come about due to our constantly changing and developing industry.

Demands are high but work life balance is there. Must be able to quickly adapt to a constantly evolving industry.

Fiberlink maintains an excellent market position with respect to end-point security in the "cloud" (internet). They are definatley on the mark with their coined phrase of " providing security in the mobile blind spot". They seem to be profitable and more than willing to spend cash in the right areas. The corporate culture is friendly and relaxed while setting high standards for all employees. Fiberlkink does a great job with employee recognition. Most people are willing to help fellow employees. The benefits are excellent and foe the most part, this is a company that provides excellent growth opportunities for all employees.

There is a new initiative to transition Customer Service people to inside sales people that lacks a solid plan for adequate training, execution, sales personnel collaboration and especially compensation. Sales executives and middle management (in sales) are not in harmony and it is obvious to the sales people. Sales executives are out of touch with cohesive team effort between outside Regional Sales Managers, Sales Account Managers and Sales Account Representatives. There is a great deal of uncertainty with respect to job descriptions and compensation among sales people. Job descriptions and compensation plans need to be established in writing and there sales execs need to adhere to the scheduled start and finish time so of meetings.