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First Command Financial Services

Engaged employer

Home Office Family Environment - Anonymous employee First Command Financial Services Employee Review

3.0
9 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at the Home Office is like a family. Involvement with charity is a positive benefit to the community. Lots of Home Office activities to keep employees engaged and to show appreciation.

Cons

Very top heavy in regards to SLT/ELT members, a "good ole boy" club with leadership, standards for eligibility for applying for new positions is not consistently upheld if leadership wants a particular person for a position, mangers are not well trained on how to effectively lead. High turnover rate in certain areas can be drastically changed if there is a "cleaning of house" of managers who should not be managers of people.

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First Command Financial Services Response
8y
Thank you for sharing your feedback with us. Leadership development is a top priority at First Command. We are committed to the successful cultivation of new leaders through efforts that include a structured development program for managers. We monitor our progress through feedback mechanisms like employee surveys and reviews on Glassdoor and other sites. I’m sorry you have had a negative experience. I will be sure to make our leadership aware of your concerns so we can continue to bring positive change to the organization.

Explore other reviews about First Command Financial Services

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
4w
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
2.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice people in the office

Cons

Pay is not that great

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