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First Command Financial Services

Engaged employer

Higher Ground Leadership Not Working! - Anonymous employee First Command Financial Services Employee Review

2.0
11 Jun 2008
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company contributes 15% of annual salary to PSP, great location in SW Ft Worth, free parking, nice people to work with, comfortable work environment.

Cons

Lousy medical plan. Salary increases have been very low for 5 years. Unsure of new CEO's ability to make company a competitive force with all the big financial planning firms now that it no longer has the military market access that it use to. Field force down at least 40% from 2 years ago. Seems to be going back to old ways of doing business rather than going forward and expanding into a full service brokerage firm like they set out to do 3 years ago.

Explore other reviews about First Command Financial Services

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
3w
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Some times work is good

Cons

Some times work is bad

1
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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience. We appreciate you being open about how things feel day to day. Feedback like this, both in reviews and through our employee surveys, helps us get a better picture of where we’re doing well and where we can continue to improve. Your input matters, and it’s an important part of our ongoing effort to strengthen our culture and create a better work environment for everyone. We appreciate you taking a moment to share your perspective.
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