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First Command Financial Services

Engaged employer

Should have some experience in the financial services industry before starting here. - Financial Advisor First Command Financial Services Employee Review

4.0
11 Jan 2011
Recommend
CEO approval
Business outlook

Pros

They gave me a start in this business when I didn't have any previous experience. You get paid training for your insurance and securities licenses (by way of a retention bonus in your fourth month). You are treated very well at training and meetings by upper management. I had dinner with the CEO on my last day of the initial week-long training session. You will feel respected by everyone at the company. Also, you get a base salary ($2000 per month when I started in 2010) as well as that fourth-month bonus. Your first 90 days are based solely on activity, not on sales. However, you will want to have some sales in your pipeline so that you are not scrambling to make your goal at the end of your second 90 days.

Cons

Poor industry recognition. None of my prospects had heard of First Command. When you're just starting out, it's tough enough trying to make it, let alone almost everyone not having heard of your company. Granted, they cater to the military and I was selling to civilians, so that was tough. I would recommend this job more to ex-military people. Also, the company was fined by the SEC in 2004 for selling systematic investments to the military, and that really hurt their reputation in the industry. In spite of this, I felt that the morals of the upper management were very high from what I saw. You are given NO LEADS. You HAVE to sell to your family and friends. I was not comfortable doing this, and I did not make it. I believe I could have under different circumstances. If you know a lot of people with money or who need insurance, you could do very well here. Also, you are given very few existing clients, and the ones you do get already have all the products anyway, so no sales opportunities there. One more thing you should be aware of. This is a VERY independent job (making your own phone calls, doing your own paperwork, scheduling your own appointments, etc.) You are pretty much left alone to do everything, as well as pay for everything (you pay for your own office and supplies). My office rent was around $1000 per month, and then add supplies on top of that. If you are not entrepreneurial-minded as well as financially stable (which you should be if you're going to be advising other people on their finances), then stay away. You will be pushing mainly whole life insurance, because that is what your sales goal is comprised of. Term life sales hardly pay anything. If you are averse to selling permanent insurance, this is not the company for you. Selling investments is secondary.

Explore other reviews about First Command Financial Services

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
3w
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Some times work is good

Cons

Some times work is bad

1
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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience. We appreciate you being open about how things feel day to day. Feedback like this, both in reviews and through our employee surveys, helps us get a better picture of where we’re doing well and where we can continue to improve. Your input matters, and it’s an important part of our ongoing effort to strengthen our culture and create a better work environment for everyone. We appreciate you taking a moment to share your perspective.
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