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First Niagara Bank

Acquired by KeyBank

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Good pay and benefits, job, was essentially telemarketing - Customer Care Representative First Niagara Bank Employee Review

4.0
30 Jan 2019
Recommend
CEO approval
Business outlook

Pros

PTO, health insurance, regular workweek, you can get moved from teller to desk pretty easily, which garners a small increase in pay

Cons

Hard to move up to management; job is essentially telemarketing; everything is micromanaged. I had personal check-in and corrections despite being the top performer in the region.

Explore other reviews about First Niagara Bank

5.0
28 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Benefits and senior management all great

Cons

Other than working Saturdays no cons.

4.0
28 Feb 2015
Recommend
CEO approval
Business outlook

Pros

If you work hard and show that you care and are trying, you will do well and quickly move up in this bank. I think the bank does well with staffing and recognizing talent. Benefits are pretty good and a you get a good amount of time off! I think communication is pretty good in this bank. A lot of good management.

Cons

Just recently, the branch goals have become quite high and difficult to reach and a lot more pressure is being put on everyone. It seems that each year, there are major cut backs to budgets and also a significant amount of people are being let go and the rest are shuffled around. This is pressuring as well, that uneasy feeling of not knowing how long you will be employed for or what other changes are in store for you or the bank.

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