Bad management - Administrative First Response Finance Employee Review

Thank you for taking the time to leave a review on Glassdoor, we’re sorry to hear that your experience with us was not what you expected. Building a culture of honesty, hard work, and being a team player is hugely important for us and is something we take very seriously during our recruitment process, so I’m pleased to hear that you also think the workforce at First Response are great and that you have found strong friendships here. Unfortunately you’ve highlighted some issues in your review, please rest assured that these will be investigated thoroughly, and if you are able to, we would love to have a conversation with you to understand more about your perspective. As a rule, we start from a place of trust with all of our employees, regardless of their role within the organisation, and try to avoid micro-management at all costs. We understand and appreciate the part that every staff member plays in providing an excellent service to our customers, so empowering them to bring their own ideas and succeed in their role is paramount. If you would like to discuss your views in more detail with us, please feel free to get in touch on recruitment@frfl.co.uk, and we can arrange a time to understand your views at a time convenient for you. We’d like to wish you every success moving forward into your next role.