Abusive Work Environment: Beware Before Joining Four Seasons Austin - Sales Coordinator Four Seasons Employee Review

1.0
22 Mar 2024
Recommend
CEO approval
Business outlook

Pros

My sales coordinator colleagues were amazing! The catering/events team is outstanding as well.

Cons

As a former sales coordinator at Four Seasons Austin, I feel compelled to share my unfortunate experience with prospective employees. My tenure at this establishment was marred by an environment that was not just unprofessional but downright abusive. First and foremost, the HR department and my manager exhibited blatant disregard for employee well-being. Despite clear struggles with my mental health, instead of offering support, they actively sought my resignation. Their lack of empathy and understanding only exacerbated my condition. Moreover, the inflexibility regarding my work schedule was appalling. Despite my attempts to communicate the challenges posed by an extensive commute, there was no willingness to accommodate. The result? Frequent lateness, which was met with nothing but disdain. Adding insult to injury, the workload was disproportionately light, leaving me with ample idle time. Despite this, my manager failed to provide constructive feedback or guidance. Instead, her communication consisted of nothing but snide remarks and passive-aggressive messages. In summary, my time at Four Seasons Austin was a harrowing ordeal that left me mentally and emotionally drained. Prospective employees, beware: unless you're willing to endure an environment rife with mistreatment and disregard for well-being, I urge you to seek opportunities elsewhere.

Explore other reviews about Four Seasons

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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