Stay away - Anonymous employee Four Seasons Employee Review

1.0
21 Nov 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company sounds good on your resume. Great health benefits package. Free complimentary nights Free meals Line staff people are great until they lose their motivation Good 401K match for 5% of your salary you get 4% matching (free money)

Cons

Low pay for the mid-level managers. For example, guest services manager are making around 60k while working 12-14 hours a day and stay on call on their weekends.So forget about your family holidays and weekends. Free complimentary nights are rarely available/ or available during off season. You are more than welcome to visit Miami during hurricane season or Damascus in Syria during the war. No appreciation for extra efforts. No empowerment or trust from the upper management for the line staff. The managers always think that they know better and get on the way of the experienced associates. Free meals are decent during mon- fri....However; they are horrible during the weekends (why care if most of the managers are not there). The management always emphasizes its superiority. Usually they have 10-15 manager's outing at the company's expense during a year while the line staff employees have only one.

Explore other reviews about Four Seasons

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

1
See reviews by: Helpful|Rating|Date|All