Mid - Customer Success Manager (CSM) Freight Club Employee Review

3.0
10 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Mid company mid pay mid benefits. Management is cool but they need to invest more in their employees and more in the business as a whole. It feels like we are wasting a lot of time chasing our own tails with things that just do not get fixed.

Cons

They have been late and unclear about our bonuses very often since I have joined.

Explore other reviews about Freight Club

5.0
13 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Inclusive team, positive work culture environment, opportunity to be coached by VPs, frequent updates from other departments, high vis into company goals.

Cons

Communication internally can be absent at times - but that's something that can easily be improved. More internal training & career growth opportunities could be provided.

4.0
20 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully Remote. Fun group to work with.

Cons

Benefits for US Employees are lacking.

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