Pros
- Remote work makes the job flexible - Lots of great people that sincerely care about the well being of the customers and the company. Teams are generally helpful and willing to participate cross functionally. I made lots of great connections through my employment with Fusable/Randall Reilly.
Cons
Where to even to start.. I worked for Fusable (Randell Reilly before the company split) for several years. Fusable has a general cycle of a few months to a year where company wide initiatives/goals will wildly change, usually attributed to sweeping leadership changes. The current roster generally has no experience in Fusable's market and leans heavily into taking actions with limited to no input from employees or customers. This is largely done to reduce cost. Don't be surprised if some tool you rely on or some process you regularly use is eliminated with less than a 24 hour notice. Obviously this new style of "leadership" has left the roster shellshocked. Naturally employees are treated in a similar manner, with regularly recurring reductions in force now silently happening every quarter. It became a regular experience to sign into work and find key people missing from the company directory with no communication of their departure. Documentation of prior projects (some of them amounting to huge amounts of revenue) are littered with "Deactivated User" authors. Reviewing previous projects is almost like touring a graveyard. The common theme with Fusable is distrust. Since most of middle management has been with the company longer than the C suite/VPs, the new changes delegated to them creates cynicism. Middle management doesn't believe in the new leadership and their initiatives. They share these opinions with their peers and subordinates, lamenting on how senseless some of them are, or how you shouldn't worry because they won't amount to anything. This cynicism naturally trickles down to the rest of the employees leaving people feeling uninspired and lost. Some parts of the company are very cliquey, which isn't unusual but makes it difficult to work with some teams. Usually it's the people that are closer to the original home offices that create this culture. It may sound ridiculous, but an easy way to identify the "in" people is if they're wearing Fusable branded attire. It probably costs too much money for the regular employee to take pride in wearing the brand they care about. Be careful who you share opinions with. Leadership doesn't entertain any form of criticism. Without being specific, some of them will become visibly emotionally upset if you accidentally call them by the shortened version of their name (very common). Imagine what happens if you're critical of a vendor selection from that person? (protip: you'll probably end up on a reduction in force list). HR is overwhelmed and under experienced (mismatched leadership). They're essentially unresponsive to any requests and are even late to layoff/mediation meetings. I feel bad for them. IT has some good folks but provides terrible equipment and uses a very outdated methodology for managing services. I've even had the help desk reach out to me for contact information of a person that was let go. (really??) Engineering is also overwhelmed and is haunted by a laundry list of a backlog. The rest of the company doesn't believe they're working hard enough or being innovative enough. Sales feels completely disconnected from the rest of the company, even more so with the new leadership. Company wide meetings focused heavily on Sales in the past, but not anymore. Finance feels completely detached as well. For the longest time they were relying on management to allocate costs manually as capex vs opex which was completely bizarre. I've never seen that at any other organization in my entire career. Obviously compensation is terrible. Fusable will spends thousands of dollars for outside employment groups to analyze salaries for growth and improvement just for your annual review (if it happens) to result in no increase or 1 to 2%. Negotiate for as much as you can if you join because you won't be making more anytime soon. Benefits aren't great either, no matching 401k because it's too expensive. Healthcare plan is effectively useless, not covering most things while being expensive. The company switched to a PTO/FTO policy awhile ago which is fine but was also obviously done to reduce costs. As for culture and values.. what culture and values? It was never a topic that was discussed or was so quickly discarded it never mattered. Writing this I'm thinking how to not be too negative, but it's difficult. I'm glad I left. If you're considering working for this company it's probably in your best interest to move on any other options first.