Remote repair/connection agent review - Remote Repair/Connection Agent Geek Squad Employee Review

1.0
2 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Work from home get paid Motivated me well enough to find another job

Cons

Hate your life? Lacking motivation in killing yourself? This is the place to join. Your job is to deal with people with negative IQ and fixing their computers, phones, baby monitor and what not.... whatever best buy sells over phone and chat They will go out of their way to ensure your life is ruined. Specially the manager and 2 of the leads. Also you will be asked to multitask as if you are an octopus and have 8 hands

Explore other reviews about Geek Squad

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good workers and employees. Love the culture and lifestyle

Cons

Management is the only thing bad here.

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Perfect entry position for basic IT skills and experience. Learned a lot. Good coworkers and direct manager. Provided skills needed to move on to a better position elsewhere.

Cons

High expectations paired with low wages. No room for growth unless you’re aiming for management. More retail, sales, insurance, and customer service than actual IT.

See reviews by: Helpful|Rating|Date|All